NCTracks NEMT Training for County DSS and State Staff

County DSS - NEMT Enrollment, Payment Authorization Submission, and Prior Approval Inquiry (Webex)

Tuesday, September 6 - 1:00 p.m. - 4:00 p.m.

This course will provide the user with information on how to navigate the system in order to submit a Billing Agent Enrollment application, update your existing provider enrollment record via an Abbreviated Manage Change Request to update the “Method of Claims Submission” to allow Billing Agent capabilities, submit batch Payment Authorizations, and search the NCTracks Operations portal for Non-Emergency Medical Transportation (NEMT) authorizations.

At the end of this training, participants will be able to:

• Enroll as a Billing Agent to allow for the submission of Payment Authorization batches
• Update the Method of Claims Submission on an existing provider record to allow for the submission of Payment Authorization batches
• Create Payment Authorization batches
• Upload Payment Authorization batches
• Search for NEMT Prior Approvals

This course is taught via WebEx and can be attended remotely from any location with a telephone, computer and internet connection.  The WebEx will be limited to 115 participants.

Training Enrollment Instructions:

County DSS and State staff who have access to NCTracks can register for the course in SkillPort. Login to the secure NCTracks Operations Portal and click the Other tab to select "Learning Management System." Once in SkillPort, select State Operations Training in the Catalog and open the folder labeled "ILT Remote via WebEx." The courses can be found in the sub-folder Prior Approval. (Refer to the Quick Links on the public Operations Portal home page for detailed instructions on how to use SkillPort.) For more information regarding how to register if you do not have access to SkillPort via NCTracks, refer to the NEMT Training Flyer for State and County DSS Users, also posted under Quick Links on the Operations Portal home page.