Upcoming Provider Training in February 2016

Thursday, February 4 - 9:30 a.m. to 12:30 p.m. - Prior Approval – Institutional

This course will cover submitting Prior Approval (PA) Requests with a focus on Nursing Facilities, to help ensure compliance with Medicaid clinical coverage policy and medical necessity. It will also cover Prior Approval inquiry to check on the status of the PA Request.  The course is being offered in-person at the CSC facility in Raleigh. It includes hands-on training and will be limited to 45 participants. 
 

Thursday, February 4 - 1:00 p.m. to 4:00 p.m.  - Submitting an Institutional Claim

This course will focus on how to submit an Institutional Claim via the NCTracks Provider Portal with emphasis on Long Term Care and Secondary Claims.  At the end of training, providers will be able to enter an Institutional claim, save a Draft claim, use the Claims Draft Search tool, submit a claim, and view the results of a claim submission.  The course is being offered in-person at the CSC facility in Raleigh. It includes hands-on training and will be limited to 45 participants.

 

Wednesday, February 10 - 1:00 p.m. to 4:00 p.m. - Submitting Dental and Orthodontic Claims

 

This course will focus on how to submit Dental and Orthodontic Claims via the NCTracks Provider Portal. At the end of training, providers will be able to enter Dental and Orthodontic claims, save a Draft claim, use the Claims Draft Search tool, submit a claim, and view the results of a claim submission. The course is being offered in-person at the CSC facility in Raleigh. It includes hands-on training and will be limited to 45 participants.

 

 

Friday, February 12 - 9:30 a.m. to 12:00 p.m. - Prior Approval - Dental and Orthodontic

 

This course will cover submitting Prior Approval (PA) Requests for Dental and Orthodontic procedures to help ensure compliance with Medicaid clinical coverage policy and medical necessity. It will also cover Prior Approval Inquiry to check on the status of the PA Request. The course is being offered in-person at the CSC facility in Raleigh. It includes hands-on training and will be limited to 45 participants.

 

 

Wednesday, February 17 - 1:00 p.m. to 4:00 p.m. - Provider Web Portal Applications Webinar (WebEx)

This course will guide providers through the process of submitting all types of provider applications found on the NCTracks Provider Portal.  At the end of this training, providers will be able to understand the Provider Enrollment Application processes and navigate to the NCTracks Provider Portal and complete Provider Enrollment, Manage Change Request (MCR), Re-Enrollment, and Re-verification and Maintain Eligibility, as well as track and submit applications using the Status and Management page. This course is taught via WebEx and can be attended remotely from any location with a telephone, computer and internet connection.  The WebEx will be limited to 115 participants.

 

Medicaid for Pregnant Women Prior Approval (WebEx)

Monday, February 22 - 1:00 p.m. to 3:00 p.m.

Thursday, February 25 - 1:00 p.m. to 3:00 p.m.

 

This course will provide an explanation of the Prior Approval requirements for Chiropractic and Podiatry Services for Medicaid for Pregnant Women beneficiaries. At the end of training, user will be able to understand the new process for referrals and prior approval for MPW chiropractic and podiatry services, know how to enter Prior Approval Requests in NCTracks, and know how to search for Prior Approvals in NCTracks. This course is taught via WebEx and can be attended remotely from any location with a telephone, computer and internet connection.  The WebEx will be limited to 115 participants.

 

 

Tuesday, February 23 - 9:30 a.m. to 12:00 p.m. - Prior Approval - Medical (Professional)

This course will cover submitting Prior Approval (PA) Requests to help ensure compliance with Medicaid clinical coverage policy and medical necessity. It will also cover Prior Approval inquiry to check on the status of the PA Request.  The course is being offered in-person at the CSC facility in Raleigh. It includes hands-on training and will be limited to 45 participants.
 

Tuesday, February 23 - 1:00 p.m. to 4:00 p.m.  - Submitting a Professional Claim

This course will focus on how to submit a Professional Claim via the NCTracks Provider Portal.  At the end of training, providers will be able to enter a Professional claim, save a Draft claim, use the Claims Draft Search tool, submit a claim, and view the results of a claim submission.  The course is being offered in-person at the CSC facility in Raleigh. It includes hands-on training and will be limited to 45 participants.

 

Friday, February 26 - 1:00 p.m. to 3:00 p.m. - Recipient Eligibility Verification

 

In this training providers learn to use the Eligibility Verification System (EVS), which provides information regarding a recipient's eligibility for services in real time. At the end of training, providers will be able to submit an Individual Recipient Eligibility Inquiry, submit a Batch Eligibility Inquiry, and view an Eligibility Response. This course will be taught at the CSC facility in Raleigh. The course includes hands-on training and will be limited to 45 participants.

 

 

Training Enrollment Instructions:

Providers can register for these courses in SkillPort, the NCTracks Learning Management System. Logon to the secure NCTracks Provider Portal and click Provider Training to access SkillPort. Open the folder labeled Provider Computer-Based Training (CBT) and Instructor Led Training (ILT). The courses can be found in the sub-folders labeled ILTs: On-site and ILTs: Remote via WebEx, depending on the format of the course.  Refer to the Provider Training page of the public Provider Portal for specific instructions on how to use SkillPort. The Provider Training page also includes a quick reference regarding Java, which is required for the use of SkillPort.