NCTracks Annual Provider Survey for 2021 Available

The NCTracks Annual Provider Survey for 2021 is available for provider responses! With the two week extension added to allow those who have not yet taken the survey the opportunity to do so, the deadline for survey responses is June 11, 2021.

If you have already taken the survey, thank you for your response. If you have yet to complete the survey, please do so now. Your response is valuable to us!

This survey focuses on the aspects of NCTracks that involve direct customer interaction, such as the Call Center, Provider Relations, Training and Communications, as well as Functional Areas, such as Pharmacy Prior Approval and Provider Enrollment.

Unless otherwise noted, the time period for which this survey applies is from July 1, 2020 to present. The survey is anonymous unless you choose to identify yourself.

The survey is open to all NCTracks providers and is newly designed to take nine minutes or less to complete. This survey is authorized by the NC Department of Health and Human Services (DHHS) and will be open for responses until June 11, 2021.

We appreciate your participation as we strive to continue to improve our service to providers. Click here to start the survey now!