Annual Provider Survey Deadline Tomorrow

The annual NCTracks provider survey will close tomorrow, Friday, May 31, 2019!

This survey focuses on the aspects of NCTracks that involve direct customer interaction, such as the Call Center, Provider Relations, Training, and Communications, as well as Functional Areas, such as Pharmacy Prior Approval and Provider Enrollment. The time period for which this survey applies is for the past year. The survey is anonymous unless you choose to identify yourself.

The survey is for all NCTracks providers and should take approximately 10 minutes or less to complete. This survey is authorized by the NC Department of Health and Human Services (DHHS).

We hope you will take a few minutes to share your feedback with us. Please note there should be only one survey taken per NPI.

A link to the survey can be found under Quick Links on the secure NCTracks Provider Portal home page, or you should have received an email with a linked button. We appreciate your participation as we strive to continue to improve our service to providers.