Call Center Closed for Christmas and New Years Holidays

NCTracks will follow the State schedule in observing the Christmas holiday. The NCTracks Call Center will be closed on Monday, December 25, through Wednesday, December 27, 2017. The Call Center will also be closed on Monday, January 1, 2018. (The Pharmacy Prior Approval Unit will be open holiday hours from 7:00 a.m. to 6:00 p.m. on December 25-27 and January 1.)

Also, as previously announced, in keeping with the published NCTracks checkwrite schedule, there will be no checkwrite on December 26, 2017. The next checkwrite date is January 3, 2018.