Update on Ensuring accurate EINs in provider records

A change was implemented on January 4, 2015, that will help ensure accurate Employer Identification Numbers (EIN)s in provider records. Answers to several Frequently Asked Questions (FAQs) regarding this change have been posted on the NCTracks Provider Portal. (See links below.)

Previously, individual providers may have put the EIN of the group they work for on their application. An individual provider should never report the EIN of an organization on his/her individual provider record. The record of an individual provider should reflect their own EIN (if they have one) or Social Security Number (SSN).

With the system change now in place, if the provider attempts to enter an EIN that is already in the NCTracks system into their provider record, they will receive an error message.

For situations in which an organization EIN is already associated with an individual provider, NCTracks will generate notification to the specific providers requesting that they update their individual provider record to include the correct EIN/SSN. The letter provides instructions regarding how to change the EIN.

Letters have been sent to currently affected providers. Additional letters will go out at the end of each quarter to individual providers that still have the EIN of an organization on their provider record.

The FAQs recently posted address some common questions regarding the process for changing the EIN, including a link to the NCTracks Provider EIN Update Form, which can also be found on the Provider Policies, Manuals, Guidelines, and Forms page of the NCTracks Provider Portal. (See links below.)