NCTracks
Provider Training Courses Available in May 2016
Registration is now open for several instructor-led training courses for providers that will be held in May 2016. The duration varies depending on the course. Following are details on the courses, the dates and times they are being offered, and instructions for how to enroll:
Wednesday, May 18 - 9:30 a.m. to 12:00 p.m. - Prior Approval – Institutional
This course will cover submitting Prior Approval (PA) Requests with a focus on Nursing Facilities, to help ensure compliance with Medicaid clinical coverage policy and medical necessity. It will also cover Prior Approval inquiry to check on the status of the PA Request. The course is being offered in-person at the CSC facility in Raleigh. It includes hands-on training and will be limited to 45 participants.
Wednesday, May 18 - 1:00 p.m. to 4:00 p.m. - Submitting an Institutional Claim
This course will focus on how to submit an Institutional Claim via the NCTracks Provider Portal with emphasis on Long Term Care and Secondary Claims. At the end of training, providers will be able to enter an Institutional claim, save a Draft claim, use the Claims Draft Search tool, submit a claim, and view the results of a claim submission. The course is being offered in-person at the CSC facility in Raleigh. It includes hands-on training and will be limited to 45 participants.
Thursday, May 26 - 1:00 p.m. to 3:00 p.m. - Prior Approval – Pharmacy
This course will show participants how to submit and inquire about Pharmacy Prior Approval (PA) Requests on the NCTracks Provider Portal. It will also cover Prior Approval Inquiry to check on the status of the Pharmacy PA Request. The course is being offered in-person at the CSC facility in Raleigh. It includes hands-on training and will be limited to 45 participants.
***Non-Emergency Medical Transportation (NEMT) Providers***
Please refer to the NEMT Training Flyer under “Quick Links” on the Provider Training page for more information on upcoming training.
Training Enrollment Instructions:
Providers can register for these courses in SkillPort, the NCTracks Learning Management System. Logon to the secure NCTracks Provider Portal and click Provider Training to access SkillPort. Open the folder labeled Provider Computer-Based Training (CBT) and Instructor Led Training (ILT). The courses can be found in the sub-folder labeled ILTs: On-site. Refer to the Provider Training page of the public Provider Portal for specific instructions on how to use SkillPort. The Provider Training page also includes a quick reference regarding Java, which is required for the use of SkillPort.