Upcoming Training Opportunities for Providers in October

Registration is now open for several instructor-led training courses for providers that will be held in October at the CSC facility in Raleigh. The courses include hands-on training and will be limited to 45 participants each. The duration varies depending on the course. Following are details on the courses, the dates and times they are being offered, and instructions for how to enroll:

Monday, October 20 - 9:30 a.m. to 12:00 p.m. - Prior Approval - Medical (Professional)
This course will cover submitting Medical (Professional) Prior Approval (PA) Requests to help ensure compliance with Medicaid clinical coverage policy and medical necessity. It will also cover Prior Approval inquiry to check on the status of the PA Request.  
 
Monday, October 20 - 1:00-4:00 p.m.  - Submitting a Professional Claim
This course will focus on how to submit a Professional Claim via the NCTracks Provider Portal.  At the end of training, providers will be able to enter a Professional claim, save a Draft claim, use the Claims Draft Search tool, submit a claim, and view the results of a claim submission.   
 
Tuesday, October 28 - 9:30 a.m. to 12:00 p.m. - Prior Approval - Pharmacy
This course will cover submitting Pharmacy Prior Approval (PA) Requests to help ensure compliance with Medicaid clinical coverage policy and medical necessity. It will also cover Prior Approval inquiry to check on the status of the PA Request.  
 
 
 
Providers can register for these courses in SkillPort, the NCTracks Learning Management System. Logon to the secure NCTracks Provider Portal and click Provider Training to access SkillPort. Open the folder labeled Provider Computer-Based Training (CBT) and Instructor Led Training (ILT). The courses can be found in the sub-folder labeled ILTs: On-site.  (Refer to the Provider Training page of the public Provider Portal for specific instructions on how to use SkillPort.)