NCTracks
Reminder re: Provider Training in January 2015
This is a reminder about the instructor-led training courses for providers that will be held in January 2015. The duration varies depending on the course. The courses include:
Wednesday, January 7 - 9:30 a.m. to 12:00 p.m. - Prior Approval - Dental and Orthodontic
Friday, January 9 - 9:00 a.m. to 12:00 p.m. - Submitting Dental and Orthodontic Claims
Wednesday, January 21 - 9:30 a.m. to 12:00 p.m. - Prior Approval - Medical (Professional)
Wednesday, January 21 - 1:00-4:00 p.m. - Submitting a Professional Claim
The courses for Dental and Orthodontic providers will be offered via WebEx and can be attended remotely from any location with a telephone, computer and internet connection. The WebEx will be limited to 115 participants. The courses for professional providers will be offered in-person at the CSC facility in Raleigh. They include hands-on training and will be limited to 45 participants.
For more information about the courses, see the December 12 announcement on the Provider Training page of the NCTracks Provider Portal.
Providers can register for these courses in SkillPort, the NCTracks Learning Management System. Logon to the secure NCTracks Provider Portal and click Provider Training to access SkillPort. Open the folder labeled Provider Computer-Based Training (CBT) and Instructor Led Training (ILT). The courses can be found in the sub-folders labeled ILTs: On-site or ILTs: Remote via WebEx, depending on the format of the course. Refer to the Provider Training page of the public Provider Portal for specific instructions on how to use SkillPort. The Provider Training page also includes a quick reference regarding Java, which is required for the use of SkillPort.