Additional DME and Home Health Supply PA Training in November

Tuesday, November 24 – 10:00 a.m. to 12:00 p.m. - Create and Submit a PA for DME and Home Health Supply using Electronic Physician Signature (WebEx)

This course will guide users through the new process that allows the requesting provider to enter a prior approval (PA) request on the Provider portal and then route it through NCTracks to the prescribing provider for review and approval using an electronic signature (PIN). At the end of training, participants will be able to assign a user role to a provider, assign a DME or Home Health PA request to the Prescribing Provider, access the notification of the PA Request within the NCTracks Provider Portal Message Center, and accept, reject or revise a PA request electronically. This course is taught via WebEx and can be attended remotely from any location with a telephone, computer and internet connection.  The WebEx will be limited to 115 participants.

Training Enrollment Instructions:

Providers can register for this course in SkillPort, the NCTracks Learning Management System. Logon to the secure NCTracks Provider Portal and click Provider Training to access SkillPort. Open the folder labeled Provider Computer-Based Training (CBT) and Instructor Led Training (ILT). The course can be found in the sub-folder labeled ILTs: Remote via WebEx.  Refer to the Provider Training page of the public Provider Portal for specific instructions on how to use SkillPort. The Provider Training page also includes a quick reference regarding Java, which is required for the use of SkillPort.