Attention: Trading Partners Enhanced Cipher Security Settings for NCTracks

On Thursday, May 31, 2018, NCTracks will enhance cipher security settings for Electronic Data Interchange (EDI) usage via MoveIT software. This is the method used by trading partners to submit ANSI X12 claims and other transactions to NCTracks. The enhancement will entail the removal of Transport Layer Security (TLS) versions 1.0 and 1.1. After this date, NCTracks will only use TLS 1.2.

The Ipswitch MoveIT website provides a list of the FTP SSL tools that have been tested with MoveIT. Trading partners are encouraged to review the website to make sure they are using an Ipswitch tested tool with the ability to use TLS 1.2 communication.

For additional information, refer to the updated Trading Partner Connectivity Guide located on the Trading Partner Information page of the NCTracks provider portal. If you encounter any issues with the enhanced cipher security settings or have questions, contact the NCTracks EDI Support Team via email at NCMMIS_EDI_Support@csra.com.