Resident Training Licenses Must be Updated Manually

As a reminder, Resident Training Licenses (RTLs) must be updated manually in NCTracks; they are not updated automatically with the NC Medical Board (NCMB) file. Providers should submit a Manage Change Request (MCR) to update the provider record with this information.

To submit an MCR:

1. Visit the NCTracks Secure Provider Portal (http://www.nctracks.nc.gov/)

2. Navigate to the Status and Management Page

3. Locate the appropriate NPI/Atypical ID in the Manage Change Request Section

4. Select the NPI/Atypical ID and click Update

5. Complete and submit the MCR application