PA Granted For Non-Preferred Generics Due to Backorders on DermaSmoothe and Kapvay

Due to recent backorders on preferred products DermaSmoothe® FS Scalp and Body Oil and Kapvay® on NC Medicaid Preferred Drug List (PDL); a 6-month PA will be granted to beneficiaries for the non-preferred generic.  These PAs can be requested by the Pharmacy.

The preferred method for submission of PA requests is by the secure NCTracks Provider Portal or fax to 855-710-1969. The PA can also be requested by phone. For more information on pharmacy PA submission, refer to the Pharmacy Services page of the NCTracks Provider Portal.