Attention: Dental Providers Upcoming Dental Provider Training in April 2015

Registration is now open for two instructor-led training courses for dental providers that will be held in April 2015. The duration varies depending on the course and space is limited. Following are details on the courses and the dates and times they are being offered. Instructions for how to enroll are at the bottom of the announcement.

Friday, April 10 - 9:30 a.m. to 12:00 p.m. - Prior Approval - Dental and Orthodontic
 This course will cover submitting Prior Approval (PA) Requests for Dental and Orthodontic procedures to help ensure compliance with Medicaid clinical coverage policy and medical necessity. It will also cover Prior Approval Inquiry to check on the status of the PA Request. The course is being offered in-person at the CSC facility in Raleigh. It includes hands-on training and will be limited to 45 participants.
Friday, April 24 - 9:30 a.m. to 12:30 p.m. - Submitting Dental and Orthodontic Claims
 This course will focus on how to submit Dental and Orthodontic Claims via the NCTracks Provider Portal. At the end of training, providers will be able to enter Dental and Orthodontic claims, save a Draft claim, use the Claims Draft Search tool, submit a claim, and view the results of a claim submission. The course is being offered in-person at the CSC facility in Raleigh. It includes hands-on training and will be limited to 45 participants.
Training Enrollment Instructions:
 Providers can register for these courses in SkillPort, the NCTracks Learning Management System. Logon to the secure NCTracks Provider Portal and click Provider Training to access SkillPort. Open the folder labeled Provider Computer-Based Training (CBT) and Instructor Led Training (ILT). The courses can be found in the sub-folder labeled ILTs: On-site. Refer to the Provider Training page of the public Provider Portal for specific instructions on how to use SkillPort. The Provider Training page also includes a quick reference regarding Java, which is required for the use of SkillPort.